Privacy policy

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from 18thirty9.co.za (the “Site”).

📌 Personal Information We Collect

1. Device Information
When you visit the Site, we automatically collect certain information about your device, such as:

  • Your web browser, IP address, and time zone

  • Cookies installed on your device

  • The individual pages or products you view

  • Websites or search terms that referred you to the Site

  • How you interact with the Site

We collect Device Information using the following:

  • Cookies – small data files stored on your device (learn more at allaboutcookies.org).

  • Log Files – track actions on the Site (IP address, browser type, ISP, referring/exit pages, date/time).

  • Web Beacons / Pixels / Tags – electronic files that record browsing behavior.

2. Order Information
When you place an order or attempt to make a purchase, we collect:

  • Name, billing/shipping address

  • Payment details (e.g. credit card, EFT)

  • Email address, phone number

Together, this is referred to as “Personal Information.”

📌 How We Use Your Personal Information

We use Order Information to:

  • Process payments and fulfill your order (including shipping, invoices & confirmations)

  • Communicate with you regarding your order

  • Screen orders for potential risk or fraud

  • Provide product updates, offers, or advertising based on your preferences

We use Device Information to:

  • Screen for fraud and security risks (e.g., using IP address)

  • Improve and optimize our Site (analytics, browsing behavior, and marketing performance)

📌 Sharing Your Personal Information

We share your information with trusted third parties:

We may also share information to:

  • Comply with legal obligations

  • Respond to lawful requests (e.g., subpoena or court order)

  • Protect our rights and business operations

📌 Behavioural Advertising

We use Personal Information to deliver targeted ads or marketing we believe will interest you. Learn more about targeted advertising here: NAI Guide.

You can opt out of targeted ads here:

Or use the Digital Advertising Alliance Opt-Out Tool.

📌 Do Not Track

Please note: our Site does not change its data collection practices in response to “Do Not Track” signals.

📌 Data Retention

When you place an order, we will keep your Order Information for our records unless you request deletion.

📌 Changes

We may update this policy from time to time to reflect:

  • Legal or regulatory requirements

  • Operational updates

  • Changes to our practices

📌 Minors

Our Site is not intended for individuals under 18 years old.

📌 Contact Us

If you have any questions, complaints, or require more information about our privacy practices, you can reach us at:

📧 info@18thirty9.co.za
📍 18 Thirty 9 Co., South Africa